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Frequently Asked Questions

Lime, Basil & Mandarin is a bright, fresh fragrance with zesty citrus at the top, aromatic basil through the heart and a soft, clean finish. It feels crisp and uplifting, with a freshness that suits everyday living beautifully.

It belongs to our Reset Scent Ritual. Of the three Reset fragrances, Lime, Basil & Mandarin is the brightest and most energising – perfect for bringing freshness and clarity into your home.

It works especially well in kitchens, bathrooms, cloakrooms, hallways and utility spaces – anywhere you want a room to feel clean, fresh and inviting. It is also lovely in open-plan living spaces if you enjoy a crisp, citrus-led scent.

The fragrance can be enjoyed across scented candles, reed diffusers, room sprays, diffuser refills and selected hand-care products.

Yes. Use a reed diffuser for continuous background fragrance, a candle for slower moments, a room spray for an immediate lift, and matching hand care to extend the scent into everyday routines.

Our Signature Reed Diffuser is a 100ml diffuser designed for everyday room fragrance in spaces such as bedrooms, bathrooms, cloakrooms, studies and smaller living rooms.

Our Statement Reed Diffuser is a larger-format diffuser designed for bigger rooms, hallways, entrance spaces and open-plan interiors where you want a more generous scent presence and a beautiful styling piece.

Yes. Our reed diffusers are designed to be refilled and enjoyed again.

Our Signature Reed Diffuser vessels can be topped up with our diffuser refills, and our Statement Diffuser vessel is designed to be reused with your chosen fragrance oil. Refilling helps extend the life of the vessel and reduces unnecessary waste.

Keep candles away from draughts and trim the wick before each burn. For the first burn, allow the wax to melt evenly across the surface to help avoid tunnelling.

For reed diffusers, place them away from direct sunlight, radiators, strong draughts and open windows. Turn the reeds less often for a softer, slower fragrance release, or more often if you want a stronger scent.

Within Reset, Bergamot, Jasmine & Coconut is softer and more spa-like, while Black Fig & Vetiver feels greener and more grounding.

Lime, Basil & Mandarin is the freshest and most energising of the three, making it a perfect choice if you love crisp citrus fragrances with a clean, modern feel.