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Frequently Asked Questions

Bergamot, Jasmine & Coconut is a soft, restorative fragrance combining bright citrus with creamy coconut and delicate jasmine. Amber and vanilla add a smooth, comforting finish.

It balances all three. Bergamot brings brightness, jasmine adds a gentle floral note, and coconut gives the fragrance its soft, creamy character.

It belongs to our Reset Scent Ritual. It offers a softer, more cocooning interpretation of Reset, creating a calm, spa-like atmosphere rather than a sharply fresh one.

It works especially well in bedrooms, bathrooms, guest spaces and dressing rooms, as well as anywhere you want to create a calm, quietly luxurious atmosphere.

The fragrance can be enjoyed across reed diffusers, scented candles, room sprays, diffuser refills, hand wash, hand and body lotion, and selected refill formats.

Yes. Use a reed diffuser for continuous background fragrance, a candle for slower moments, a room spray for an immediate lift, and matching hand care to extend the scent into everyday routines.

Our Signature Reed Diffuser is a 100ml diffuser designed for everyday room fragrance in spaces such as bedrooms, bathrooms, cloakrooms, studies and smaller living rooms.

Our Statement Reed Diffuser is a larger-format diffuser designed for bigger rooms, hallways, entrance spaces and open-plan interiors where you want a more generous scent presence and a beautiful styling piece.

Yes. Our reed diffusers are designed to be refilled and enjoyed again.

Our Signature Reed Diffuser vessels can be topped up with our diffuser refills, and our Statement Diffuser vessel is designed to be reused with your chosen fragrance oil. Refilling helps extend the life of the vessel and reduces unnecessary waste.

Keep candles away from draughts and trim the wick before each burn. For the first burn, allow the wax to melt evenly across the surface to help avoid tunnelling.

For reed diffusers, place them away from direct sunlight, radiators, strong draughts and open windows. Turn the reeds less often for a softer, slower fragrance release, or more often if you want a stronger scent.

Within Reset, Lime, Basil & Mandarin is brighter and more energising, while Black Fig & Vetiver is greener and more grounding. Bergamot, Jasmine & Coconut is the softest and most spa-like of the three.